Pin Point Alerts was established during 2010 and has grown to become Ireland's leading service provider for Alerts and Notifications services. the technology stack is extremely innovative and has won numerous awards over the years, both in Ireland and internationally. The original product developed by the company is called MapAlerterand this is a service used by many local authorities to issue service alerts across a number of channels. MapAlerter went live during 2011 with a large number of Irish local authorities and has a 100% client retention rate ever since.
During 2012 the core technology that powers MapAlerter was tweaked and redeployed for Community Text Alert services. There are over 140 Text Alert groups across Ireland using the Pin Point service. Our Text Alert service receives wide praise from group managers because it is affordable, easy to use and is extremely reliable. It is fully integrated with over 40 Garda District headquarters across Ireland. Perhaps the best thing about our Community Text Alert offering is the high level of continuous innovation that is put into the development of the service. We work closely with all Gardai and all group managers to ensure that the Text Alert system exceeds current standards. During March 2015 we launched our dedicated Smartphone App for Community Text Alert to provides alerts to subscribers in an innovative manner that saves on running costs for each group.
Contact Pin Point Alerts to arrange a consultation
The company has continued to provide services to a range of new clients.
We are very different to a bulk-texting company. Rather than relying on SMS Text Messaging we have moved with the times and all our services are delivered with multi-channel delivery options. In particular we are promoting the use of smartphone apps for Android and iOS where possible so that push notifications may be used instead of standard text messaging.
The company also provides a range of custom services for clients who need a variety of alert services. For example, we provide notification services for Group Water Schemes and Sports Groups, amongst others. Our Text Alert service is used by the Kilkenny GAA Supporters Club and is responsible for their ongoing communications with all their members.
The company was founded by Brendan Cunningham who is the Managing Director of Pin Point Alerts Ltd. Brendan's background is Geographical Information Systems and he has 10 years experience working in the Irish Public Sector before setting up Pin Point Alerts. Brendan is an ETL expert and is Ireland longest-serving certified FME professional, as accredited by SAFE Software.
Arrange a consultation to discuss how Pin Point Alerts can assist with your communications strategy
Congratulations to Wexford County Council who were recently awarded by Chambers Ireland as the winner of the 2012 award for Best Local Government Technology Innovation for their use of MapAlerter.com! It's been a great year for Wexford Local Authorities who were awarded earlier this year for their use of MapAlerter.com at the eGovernment Awards.
The success of MapAlerter.com is a combined effort from staff at Wexford Local Authorities and from the public within the county who have provided valuable feedback about the service during the year. Wexford County Council are now issusing alerts for a variety of topics such as Severe Weather Warnings, Flood Alerts, Road Works, Water Disruptions and many more.
MapAlerter.com is fully integrated with FixYourStreet.ie (FYS). This service allows people in Ireland to make submissions to their Council for various incidents in their area such as Graffiti, Potholes, Street Lighting, etc. It's a great way for members of the public to submit incidents so Council staff can quickly take action. When you are submitting incidents on "Fix Your Street" it is possible to add location details (ie, map location), incident details/category, date of the incident and a brief description.
At MapAlerter.com, our aim is to make the communications process between "government-and-citizen" as easy as possible. This is why we have integrated FixYourStreet.ie with MapAlerter.com so that our registered users can use their MapAlerter.com account to make submissions directly to FYS. Submissions can be made by logging into a MapAlerter account on a web browser or on the Smartphone App for MapAlerter. Therefore you no longer need to use a separate service in Fix Your Street: instead, simply log into your MapAlerter account and add your incident submissions directly from here. Our web form is easy to understand and is much quicker to complete than the standard submission form on FixYourStreet.ie.
Also, it is worth noting that not all Councils are actively using FixYourStreet.ie. So our clever location-based technology can determine if your incident will be sent to a Council who is actually using the service. For example, why would you submit a Graffiti report to Cork County Council if they are not using the service? Our system intelligently picks out valid submissions and routes them accordingly. If you submit an incident report to an active FYS Council then we will forward it to them. If you submit an incident for a location that isn't part of an FYS Council then we will email you back and tell you about it.
All in all, by submitting your FYS reports through MapAlerter.com we will manage your valid submissions and ensure that it will reach the correct Council as soon as possible. Meanwhile if your submission is for a non-FYS location then we will tell you about it and offer advice on how to proceed.
Some important points about the MapAlerter and Fix Your Street link up service:
Arrange a consultation to discuss how MapAlerter can help your Council's communication strategy
Arrange a consultation to discuss how MapAlerter can be used by your Council
Pin Point Alerts are keen to partner with local Web, IT and GIS companies to distribute MapAlerter to international markets. The company is particularly keen to explore partnership opportunities across Europe. Get in touch if your company is keen to act as a regional distributor of MapAlerter services.
There are many attractive benefits for partnering with Pin Point Alerts Ltd to promote MapAlerter for international markets. An attractive revenue share agreement exists between both companies. Marketing and localization services are typically provided by the partner company while Pin Point Alerts provide all technical, development and support services. Pin Point Alerts Ltd retain all intellectual property for MapAlerter services.
Basic Requirements for prospective MapAlerter affiliate partners:
Arrange a Partnership Consultation with Pin Point Alerts Ltd.
You can email any proposals to "partnerships @ pinpointalerts.com" and you will receive a response shortly afterwards.
Limerick County Council is now an official alerter on MapAlerter.com. This means that if you live or work in County Limerick then you can receive alerts directly from the Council as soon as they are issued through MapAlerter.com free of charge.
From the January 18th 2012 Limerick County Council will be issuing Text Message, Email and Landline alerts for the following categories:
We are delighted to provide MapAlerter.com for Limerick County Council and based on our experience with other Councils we are confident that they will be very satisfied with the growing list of features on MapAlerter.com
Does your Council want to send Location-based SMS, Email and Phone alerts to people within your administrative area?
Get in touch with us and we will guide you through the process.
Remember, we also have www.MapAlerter.co.uk and we are looking for Early Adopters to help with the rollout!
Pin Point Alerts have developed an innovative service called MapAlerter that allows local authorities to quickly communicate with residents through a large number of communication channels for various notices. MapAlerter deliveres alerts using SMS Text Messages, Smartphone Apps, Email, Landline Phone Calls, Social Media, RSS and more. The service was launched during 2011 and is now used by over 33% of all Irish Councils. The service is available a hosted cloud service at https://www.mapalerter.com or as a white-labelled service offering. MapAlerter has a 100% client retention rate from all Councils using the service and it was won numerous innovation awards.
The idea for MapAlerter came about when the team noticed that there was a lack of communication from many local authorities for service disruptions and critical incidents. This was especially true of localized incidents where an isolated section of the population may face interruptions to important services such as public water. MapAlerter solves this problem because it allows Councils to deliver alerts through a number of channels to only those that are affected. This geo-focused approach means that the content is always relevant to those that receive alerts. There is also a lesser number of SMS/Texts used so this means a reduced cost to provide this advanced communications service.
How it Works:
Get in touch if your Council is keen to explore the strong potential of MapAlerter to improve upon your existing communications strategy. The service is easy to set up and is designed with affordability in mind for Councils of all sizes. MapAlerter is a fully automated service for Councils in many cases where Planning and Severe Weather alerts are automatically published with links to/from iPlan and Met Eireann. There is little or no effort required from IT or GIS staff once the service is established.
Some important points about the MapAlerter technology and service:
A survey was undertaken with 1000 random MapAlerter subscribers during January 2014 and there was was a very positive response.There was an overall satisfaction rating of 91% across all respondents. 97% of respondents indicated that they have or would recommend MapAlerter to a friend. 92% of responses indicated that it was an excellent service based on geo-focused quality of alerts.
The future of MapAlerter is centred around the smartphone app channel. The MapAlerter App can be used by all Councils to avoid communicating with local residents through SMS Text Message. As smartphone adoption increases it means that the App can be used to target a growing percentage of the population across all counties. The App is available for the iOS and Android platforms.
Pin Point Alerts have developed an innovative service called iVOTER that allows candidates to communicate with potential voters during election campaigns. This is a free smartphone app for Android and iOS platforms that can present a candidate's mandate as well as allow the candidate to communicate with prospective voters using push notification alerts. Candidates have the ability to issue notifications to voters right up to polling day so there are no restrictions with any moratoriums. iVOTER offers a modern and cost-effective way for candidates to communicate with voters.
The idea for iVOTER came about after a recent election where we noticed how many campaign flyers came through our door. What was more appraent was how many of us completely ignored them. Eventually when polling day came around none of us really knew much about our candidates. By ignoring each candidate's flyer we had no idea about policies, history or voting record. So we decided there should be an "App for that" and iVOTER was born.
Some important points about the iVOTER technology and service:
Download the iVOTER brochure
iVOTER is available for all Android devices from Version 4 and above. it is available for all iOS devices running version 7 and above. iVOTER ios optimized for tablets and smartphones. The tablet version resembles a ballot paper and receives wide praise from users in terms of the overall user experience.
We encourage all candidates running for elected office to consider office. The push notifications for iVOTER make it a far superior to communicate with voters. With Android and iOS accounting for 98% of the smartphone market it means that iVOTER reaches the majority of your audience, particularly younger voters who may never read your printed flyer that was costly to produce.
Arrange a consultation to discuss how iVOTER can help your election campaign
MapAlerter.com is a free service that allows people to receive various alerts about their Home and Work locations. Our service is used by County Councils and other government agencies who wish to quickly communicate with local people using text messages, email, phone call and other modern techniques such as Twitter and RSS Feeds.
MapAlerter Workflow for a Water Service Disruption
It is very easy to sign up for the service. All we need are your basic address details and we will determine your location from here. Once your County Council issues an alert on our mapping system, we will figure out if you should receive it or not. If an alert is submitted for your area then you will receive a text message and Email almost instantly. You may also receive a phone call for emergency alerts!
View a demo of MapAlerter.com, our Local Authority Alert technology (Use full screen option)
MapAlerter.com operates using a series of calculations to determine who should receive text messages when a service disruption occurs. Our unique technology combines a series of tasks to filter people living in affected areas and to inform them with details of the disruption by way of email and SMS message.
MapAlerter.com has been included in the list of nominees for Clickatell'™s SMS 2011 Personalized Priority Messaging Awards! Clickatell are our excellent SMS service provider who ensure that we deliver all our alerts on schedule to the correct targets.
We are delighted that we have reached this stage of the voting. Hopefully we will win this award to mark the recent successes of MapAlerter.com, especially at Wexford Local Authorities.
Thanks for your support!
Pin Point Alerts Ltd are delighted to announce that MapAlerter.com now includes full Voice Alert capability! This is a natural development for MapAlerter as the service already provides alerts via SMS, Email, Twitter and RSS. When deciding upon new features for MapAlerter in 2011 we figured that Voice Alerts were the only major form of modern instant communication that we hadn'™t covered.
What are Voice Alerts?
MapAlerter.com allows people in Ireland to register for a free account to receive instant alerts via SMS/Email/RSS/Twitter. These platforms assume a couple of things: (a) the user has a Mobile Phone, (b) the user has an email address and is 'web savvy'. However we believe that we were alienating a portion of the Irish population, ie, those who do not own a Mobile phone or use the Internet. This demographic largely includes elderly people, ie, the most vulnerable people in society.
How Voice Alerts are used on MapAlerter.com
The challenge was to gather location and phone number details from people who were registered on MapAlerter.com. We decided to add a feature to User Accounts so that people can register a number on someone else'™s behalf. This means that a User can register the Landline number and Google Map coordinates of their parent or elderly family member. Users are free to receive Voice Alerts for their own Landline, however they will already receive any alert via SMS, Email, Twitter and RSS as standard!
Voice Alert Usage Policy
We do not want users on MapAlerter.com to receive Voice Alerts for every alert, as this would be overkill and the importance of this feature would be diminished. Therefore we are restricting Voice Alerts for the following Alert categories which are deemed to be potential emergencies:
Register on MapAlerter.com now and you can receive Voice Alerts for your location!
MapAlerter is the name given to the Local Authority Alert service provided by Pin Point Alerts. This news category will keep you up to date on all things MapAlerter including service updates, new feature development, outstanding achievements, case studies and much more.
1. The Alert List ScreenAlerts "beep in" like normal text messages and appear in a list structure. It is possible to share alerts with others using common social media, email and SMS links. Full information on any alert will appear by tapping the "View Details" button for any alert.
2. The Alert Detail ScreenEach alert includes a lot of information include category information graphics and the alert date. A web map also appears to illustrate the extents of any given alert. Full alert text information appears underneath the map.
3. The Main Menu ScreenThe App is designed with simplicity in mind and there are a small number of clear buttons used for navigating the App from the main menu.
4. The Update Categories ScreenMapAlerter users can decide what alert categories interest them and can switch off any categories that do not interest them at the tap of a button.
Arrange a demo of MapAlerter for your Council
5. The Update Location ScreenLocation is the key to MapAlerter's success and users can quickly define Home and Work location points through the App. The GPS feature of the smartphone is enabled to ensure that a user is quickly centred on their current location as a useful starting location. It is simply a case of dragging the red icon to customize the user's location.
Arrange a demo of the MapAlerter App on your smartphone.
MapAlerter is provided as a cloud service at the www.mapalerter.com domain. This is styled distinctively using a MapAlerter theme and does not include any unique branding for any specific local authority. However it is possible to use the white-labelled MapAlerter service to ensure that MapAlerter is deployed at your organisation with your CSS and style templates.
MapAlerter is currently deployed as a white-labelled service at two Irish local authorities:
Some benefits of deploying the White-Labelled MapAlerter service:
Contact Pin Point Alerts Ltd to discuss White-Labelled MapAlerter solutions